Shipping & Returns

Shipping Worldwide

I ship worldwide from my studio in Stockholm. Once your piece is finished, you can expect it to reach you within 1-2 weeks. Your purchase will be securely packaged and tracked.

• For deliveries within Sweden, the shipping cost is 69 SEK.
• The international shipping cost is 139 SEK (approximately 13-14 EUR or 14-15 USD, subject to the current official exchange rate).

Production Time

Every Noss piece is made to order and crafted by me, Alice. Due to the handmade nature of each creation, please allow 3-6 weeks for your piece to be crafted and prepared just for you.

Custom Duties and Taxes

For international orders, keep in mind that customs duties and taxes might apply in your country. These charges are determined by local customs and are the responsibility of the customer. They're not included in the item price or shipping cost. Feel free to check with your local customs office for details on fees.

Returns

Each piece is made to order and therefor I do not offer returns, this includes change of mind. However, if you have any concerns or issues with your order, please reach out to me at nossjewelry@gmail.com within 48 hours of receiving your item, and I will do my best to assist you.

Please be aware that Noss cannot be held responsible for incorrect or invalid address details provided during checkout, any customs or import taxes applicable in your country, or any restrictions in your country that might affect the delivery of parcels from Sweden. If a parcel is returned to us due to any of these reasons, the customer will be responsible for covering the additional shipping and return costs. We recommend checking your country's customs and import tax policies, as well as any restrictions on receiving international shipments from Sweden, before placing your order. Thank you for your understanding and cooperation.